Protecting Your Privacy
Who we are
We value your participation and support and are committed to protecting your privacy.
CCFB protects the integrity and privacy of Personal Information gathered from our supporters through all of our communication channels, as well as from visitors to our Website. This policy also applies when you use social media that overlaps CCFB’s social media and/or website. This policy does not apply to information or data CCFB purchases from other sources. CCFB does not share information it collects from the people we serve.
Chester County Food Bank operates www.chestercountyfoodbank.org and may operate other websites. Chester County Food Bank (CCFB) is located in Exton, Pennsylvania, USA. It is our policy to respect your privacy regarding any information we may collect while operating our websites.
Personal Information Policy
CCFB does not sell, exchange or rent the names or other personal information of community supporters, including donors, volunteers, website users, newsletter subscribers, and online activists.
When you visit Chester County Food Bank’s website, we collect non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to improve our understanding of your interests, to improve our services, or to contact you for future support.
If you do not wish us to contact you offline or receive such mailings, you may opt-out by contacting us in accordance with the “Opt Out” section of this policy.
CCFB (including employees and volunteers) may take photographs/videos at our events and programs. By entering our building, participating in our programs, or attending community events where CCFB is a vendor or partner, you grant CCFB permission to capture your image in these photographs/media. Chester County Food Bank and its affiliates or those acting with its permission have the permission to use, reproduce and distribute your name, voice, likeness, photograph, and/or any other representation in connection with printed materials or other media it distributes, displays, transmits, or exhibits. Such distributions, displays, transmissions, or exhibits may include but are not limited to publications, newsletters, magazines, brochures, websites, and/or videos for internal or external purposes. If you would like to request removal of your image from a publication/media, or do not authorize CCFB to use your image please email email@example.com or call 610-873-6000 x103.
Employee, agent and contractor policies
Cookies are also used to recognize visitor preferences, and temporarily store session information and past activity at our site in order to provide better service and easier access when individuals return to our site. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Websites you visit. After you delete cookies, you may have to re-register with some sites or you may notice difficulty in browsing some sites.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How to opt-out
If you wish to opt-out of receiving future communications or should you wish to opt-out of having your information shared by Chester County Food Bank, please contact us at the below address or phone number or submit your request via email.
Chester County Food Bank
650 Pennsylvania Dr.
Exton, PA 19341
All opt-out requests will be honored, but please be patient with us as it may take as many as eight (8) weeks for opt-out changes to be fully implemented.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided above.
Chester County Food Bank (CCFB) respects your privacy. Your name and address and other information you provide will be used to deliver services and to keep you informed and up to date on the activities of the Food Bank. As a donor submitting personally identifying information to us or any of our staff, you consent to the terms and conditions of the policy and to our processing and use of Personal Information for the purposes stated below.
Personal Information is information that identifies you personally, such as your name, address, telephone number and email address. We collect and store the personally identifiable information that you have provided us via one of the email addresses identified on our website or when you otherwise contact us in person, by phone or email, with a question. We collect your name, email address and other contact information if you register for an event. We also collect your name, email address, telephone number and payment information when you make a contribution, either on our website, at a special event, over the phone or by mailing in a check. The above list provides a sample of Personal Information that may be collected by CCFB. From time to time, we may collect Personal Information from you in ways not described above.
Use and Disclosure of Personal Information
- We protect your personal information and do not rent or sell our mailing lists.
- We will not send you mailings on behalf of other organizations.
- We will collect payment information, billing address and other information necessary to process a donation or event registration.
- We will use your information to comply with the law or in the good faith belief that such action is necessary to conform to the requirements of law or comply with legal process served on us.
- We will use the Personal Information to protect against potential fraud. We may verify with third parties the information collected in the course of processing a gift, event registration or other donation. If you use a credit or debit card on the website, we may use card authorization and fraud screening services to verify that your card information and address matches the information that you supplied to us and that the card being used has not been reported lost or stolen.
- You have the right to review the information that we have collected about you. To review that information please contact us in writing.
Chester County Food Bank reserves the right to revise and update its policy at any time. We will post and highlight any changes on this site.