Tag Archives: FAQ

CCFB’s Top 5 FAQs (We’ve Got Answers!)

There’s a lot going on here at the Chester County Food Bank, so it’s no surprise that we receive many questions from our wonderful supporters. There is a handy FAQ page on our website, but there are a few specific questions we hear more frequently. To hopefully make things easier, we thought we’d share our top five frequently asked questions, along with some answers.

Where are you located?

Believe it or not, even though we’ve been around since 2009, people are still unsure of where we’re physically located. The answer is that our facility calls Exton home, at 650 Pennsylvania Drive to be exact (see here for detailed directions). We’ve been in this location since 2013. If you’d ever like to come visit us, we host an annual open house . This fun event is a great time to see our space and get further acquainted with our staff, volunteers and programs. We also offer tours of our space throughout the year. You can also drop off a food donation Monday – Friday from 8a-4p for a general look at our facility.

We’re often asked if our work extends into Philadelphia, and the answer to that is no. While there is definitely a lot of need in Philadelphia (and plenty of amazing organizations addressing those needs), 1 in 10 people in Chester County are facing food insecurity, and we’ve made it our mission to direct resources to our own communities. Though CCFB is situated in the middle of the county, we cover the entire county, even Southern Chester County.

What are the food items most needed by the CCFB?

The simple answer to this is that we need the same things you’re buying for your pantry. For instance, in the early fall, you’ll notice that cereals, grab-and-go snacks and other back-to-school necessities are on sale at your local grocery store. Those items are exactly what would help us most, as well! A wide range of nonperishables is always welcome, and there is an ongoing need for nutrient-rich, crowd-pleasing foods like peanut butter, canned tuna, dried pasta, canned fruit and beans.

While we’re sure that your homemade pasta sauce and jams are amazing, please note that we cannot accept homemade goods, glass jars or expired foods of any kind.

When’s the best time of year to donate food?

We understand that the winter holidays often inspire a will to give back, and Thanksgiving and Christmas are indeed very popular times for food drives. But the truth is that because people need food 365 days a year, the best time of year is anytime. Each season presents its own challenges for us to help our neighbors battle food insecurity. During the summer, when so many children can no longer count on their subsidized school lunches, we offer our Summer Food Box program. When school is back in session, we’re ready with our Weekend Backpack program for kids who might not otherwise get three meals a day. Meals on Wheels and our Senior Food Boxes help to provide nourishing food for seniors year-round, and because disasters can happen anytime, we’re always prepared with our Emergency Response meals.

Is it better to donate food or money?

Of course, we appreciate any and all donations, no matter how small and no matter in what form. But if you really want to make the most of your contribution to the mission of the Chester County Food Bank, the honest answer is money.

Food drives and donated food go a long way to help combat food insecurity in our community, but because of our access to produce auctions, farmers and wholesale deals, we can truly leverage the power of your dollars and stretch them way further than you can at the supermarket, or even at a wholesale buyer’s club. Your dollar plus our buying power can equal a lot of food to help feed our neighbors in need.

How can I volunteer?

We love getting this question! It means that people are energized and ready to come help us by giving their precious time and energy. You can volunteer as an individual or even with a group of friends, classmates or colleagues! There are many ways to get involved, and find a volunteer opportunity that matches your skills and interests.

Many avid (and amateur) gardeners find satisfaction in volunteering with our Raised Bed Garden program, or helping harvest at local farms whom we’ve partnered with.

Love to cook? We have plenty of opportunities to volunteer in our kitchen, or to introduce children and adults to new foods and cooking techniques through our fun and interactive Taste It! program.

Check our ever-evolving volunteer schedule to view and sign up for volunteer shifts.

If you still have questions, please refer to our FAQ page, or contact us at (610) 873-6000 or contact@chestercountyfoodbank.org.

Want to learn more? Sign up for our newsletter and stay connected. You can also donate foodfunds and time to help us achieve our mission. Call (610) 873-6000 to speak to someone about getting involved or request a tour. Thanks to you, we’re growing a healthier community.

The Chester County Food Bank is the central hunger relief organization serving more than 120 food cupboards, meal sites and social service organizations throughout Chester County. We mobilize our community to ensure access to real, healthful food.

Emily Kovach

Photos, top to bottom: Ed Williams (second), Chester County Food Bank (first and third); Ed Williams